Operations Coordinator Project Search

The Project SEARCH Operations Coordinator is responsible for the delivery of employment skills training to individuals with intellectual and developmental disabilities involved in the Project SEARCH program at Children’s Hospital Colorado.  

This role is focuses on training, coaching and supporting individuals enrolled in the Project SEARCH program as interns.  This position works in partnership with the program team to provide coaching for students through individual internships and group activities.  The operations coordinator role collaborates with student interns, department host sites, community partners, families and support networks and employers throughout the community with the direct goal of helping participants gain work skills and competitive employment following the program.  

Additional Information
Department Name: Project Search
Job Status: Full time, 40 hours per week.
Shift:Day, 

Duties & Responsibilities

•    Provides direct skills training/job coaching to Project SEARCH participants during the program year and for the immediate months following graduation
•    Develops skill building employment plans for work success for each individual participant, including the creation and maintenance of  job aids and connections to                support resources and other tools
•    Identify appropriate career exploration activities like internships and working interviews 
•    Maintains accurate documentation, data collection, reporting and participant progress toward skill development and employment readiness
•    Submits accurate billing and supporting documentation to the Division of Vocational Rehabilitation (DVR) for participants  
•    Supports successful onboarding of students to CHCO and enrollment in community based programs including DVR and other partner agencies.
•    Oversee job development and employment placement efforts for interns after transitioning from the program 
•    Provides job-training and support until individual is stable and transitioned to long term job coach
•    Supports program participant recruiting and selection activities based at CHCO
•    Communicates effectively with families about progress and plans for future employment
•    Participates in program partner meetings, IEP meetings, recruitment events, statewide Project SEARCH meetings, family education sessions as appropriate
•    Partners with team to discover and develop new internship and job opportunities for participants inside CHCO and in the community
•    Develops relationships within community for employment placement options
•    Tracks employment placement outcomes and retention for program participants
•    Communicates and works as a team with Project SEARCH staff and partner programs

SUCCESS FACTORS

•    Ability to communicate and understand people with communication challenges due to a developmental or intellectual disability
•    Comfortable with conducting outreach, networking, and communicating effectively with a variety of populations including employers, managers, education partners and        families
•    Holds an understanding the complex environment of a health care system
•    Ability to motivate participants toward meaningful and appropriate employment
•    Strong verbal and written communication skills
•    Ability to problem solve creativity and focus on participant abilities and strengths
•    Knowledgeable about Division of Vocational Rehabilitation and Medicaid billing process and associated authorizations for services 
•    Knowledgeable about RTD, Access-A-Ride and other public transportation options
•    Works well with a team and able to navigate with reasonable agility around program, participants and team schedules

• Utilizes, allocates, and manages resources to meet department, project, initiative and/or program needs.
• Assists with the development of outreach plan(s) according to program needs and capacity.
• Acts as a liaison and first point of contact with internal and external stakeholders.
• Organizes and establishes meetings on regular basis with designated individuals impacted by the program, initiative and/or project to foster positive relationships and gather continuous feedback.
• Provides administrative support by planning, directing, and coordinating the daily operational activities of the program, project and/or initiative.
• Utilizes a variety of technologies, including databases and spreadsheets, to track and monitor outcomes, financials, data, and other information.
• Compiles data and prepares reports and presentations; and participates in the communication of program, initiative, or project status and progress.
• Assists in the development of short and long term plans and strategies for programs, monitors progress, assures adherence and evaluates performance.
• Assists in the design of performance objectives and implements and monitors programming to meet desired outcomes.
• Assists with the development and facilitation of training to address team member needs and identify relevant updates when needed.

Minimum Qualifications

• Degrees
  • High School Graduate, Bachelor’s Degree, preferred.
• Area of Study
  • None
• Experience
  • Required: Two years’ experience working in a professional environment providing direct skills training  to students or clients from the developmental /intellectual disabilities community. 
• Equivalency
  • An Associate or higher degree, in a related field, may substitute for the experience requirements on a year for year basis.
• Licenses & Certifications
  • None
• Additional Requirements
  • None

• Competency

   

  Basic Operations Coordinator Organizational COMPETENCIES

  
  •    BUILDING CUSTOMER LOYALTY - Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust.
  •    COLLABORATING - Working cooperatively with others to help a team or work group achieve its goals.
  •    COMMUNICATION - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
  •    CONTINUOUS LEARNING - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
  •    DIVERSITY & INCLUSIVITY – Is sensitive to cultural diversity, race, gender, and other individual differences in the workforce; recognizes the value of diverse perspectives and experiences and fosters a work environment reflective of the community at large. 
  •    MANAGING WORK - Effectively managing one’s time and resources to ensure that work is completed efficiently. 
  •    QUALITY ORIENTATION - Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

Salary Information
Pay is dependent on applicant's relevant experience.

Hourly Range: $24.48 to $36.72

Benefits Information
Here, you matter. As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children’s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.


EEO Statement
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained. 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.